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RENTAL PROCESS

 

  1. Items for rent: The items we have available for rent are posted on our website.  www.maximilianoevents.org.

  2. Confirm availability: Contact us via e-mail, phone, or text for a quote and availability for your items. Provide the date of your event as well as the location.

  3. Reservation Form: A reservation form will be sent to you for review. Once you confirm your rental agreement, we will send you the contract to fill out and ask that it be sent back via e-mail.

  4. Retainer Fee: A retainer fee saves the date in our calendar. The retainer fee is non-refundable. A retainer fee is required. We will determine the amount of the retainer fee based on the total contract amount. We will send you an invoice through Square. Other forms of payments we accept are cash, debit card/credit card, Paypal, or Venmo. WA State sales taxes apply to all contracts.

NOTE: We do not accept personal checks, money orders or cashier’s checks.

  5. Balance to be paid: We allow changes in the contract up to 30 days before your date of pick up/date of event. Final balance on contract is due 7 days prior to the event. If other arrangements have been agreed upon, it will be specified in the reservation form.

Orders placed 30 days or less from event date are 100% non-refundable, regardless of cancellation/use of equipment.

  6. Pick Up: We will schedule a window for you to come pick up your rental items. For weekend events the pick-up date will be Thursday or Friday. For weekday events pick-up will be the day prior to your event unless other arrangements with us are made.

NOTE: Presenting a picture ID is required for all equipment that is picked up.

A picture ID will be required for all unsupervised equipment that will be left at a venue that is open (no fence, gates, etc.). 

  7. Returning the equipment: Our Monday drop off window is 10 a.m. – 1 p.m. Drop offs after 1 p.m. may incur late charges. Contact us if you’d like to drop off before the drop off window and we will try our best to accommodate.

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